Healthcare and Clinics

Smart vending solutions built for real-world operations.

Our clients

Organisations whose sites host Wendor machines

  • Amul
  • Apollo Hospitals
  • Coca-Cola
  • IIM Calcutta
  • JioHotstar
  • Johnnie Walker
  • Nestle
  • Oberoi
  • Tata Motors
  • Unilever

Healthcare challenge

Why healthcare facilities are switching to smart vending.

In care environments, convenience must be fast, controlled and dependable. Smart vending gives access without adding service chaos.

Traditional hospital retail

  • Limited opening hours leave night shifts and visitors without options.
  • Staffed counters add cost and create queues in sensitive areas.
  • Little visibility on stock makes refills reactive instead of planned.

Wendor healthcare layer

  • 24/7 access for visitors, families and shift teams.
  • Cashless checkout by card, wallet or QR.
  • A controlled product range for care environments.
  • Service and stock visibility to avoid surprises.
Wendor Nova machine suited for hospitals and clinics

Operational outcomes

Better access without adding service chaos

Healthcare teams judge vending as an operations decision, not just a convenience add-on. Wendor keeps it disciplined, visible and reliable.

  1. A healthcare-appropriate range

    Water, snacks, drinks and approved essentials in a disciplined format for patient-facing areas.

  2. Cashless in high-stress moments

    Quick checkout matters when people are waiting, changing shifts or dealing with an emergency.

    • Contactless cards, wallets and QR payments.
    • Less friction for visitors and staff under time pressure.
  3. Predictable refills

    Live data shows stock gaps and service needs before they become complaints in busy corridors.

Smart capabilities

Features for healthcare vending.

  1. Curated range

    Curated range

    Healthcare-friendly products for staff, patients and visitors.

  2. Cashless checkout

    Cashless checkout

    Quick digital payment in high-footfall care areas.

  3. Live visibility

    Live visibility

    Track demand and refill needs from one dashboard.

  4. Facility-first presence

    Facility-first presence

    Machines and placement that suit calm patient areas.

Healthcare deployments

Healthcare vending in action.

Machines in hospitals and clinics, placed for patient-friendly, reliable access.

Healthcare vending deployment 1
Healthcare vending deployment 2
Healthcare vending deployment 3
Healthcare vending deployment 4

A reliable 24/7 convenience layer for visitors, patients’ families and shift staff, with cashless access, a disciplined product range and live visibility.

Vending in Indonesia

Running vending machines in Indonesia

Indonesia runs on QR payments: one national standard, QRIS, lets any wallet or bank app pay any merchant. Food rules are just as specific, with BPOM registration and mandatory halal certification for food and drinks.

How people pay in Indonesia

A single QRIS code accepts every major wallet and bank app, which makes it the obvious default at a machine.

QRIS
The national QR standard, accepted by all Indonesian wallets and mobile banking apps.
GoPay, OVO, DANA, ShopeePay
The most used e-wallets, all payable through QRIS.
Debit and credit cards
Tap-to-pay for offices, hotels and airports.

Licences and rules

Business licence (OSS)
Register through the OSS system to get a business identification number (NIB) and the right business classification.
BPOM
Processed food sold in Indonesia needs BPOM registration (ML or MD numbers on the pack).
Halal certification
Halal certification from BPJPH is mandatory for food and drinks, phased in by product category.
Tax
Sales are subject to PPN (VAT); check the current rate for your product categories.

Pricing and tax

Many Indonesian projects are planned around IDR 20,000,000 to IDR 35,000,000 per machine.

  • Landed cost includes freight, import duty and PPN on top of the machine price.
  • Payment gateway fees for QRIS are low, which helps small-ticket snacks.
  • Jakarta and Surabaya office parks are the usual first sites.

On the ground

Power
230 V, 50 Hz. Surge protection is recommended.
Humidity and heat
Chilled machines need good ventilation in tropical conditions.
How we support the rollout
Our international team scopes the project with you, and every machine reports stock, sales and faults in real time. Most issues are diagnosed remotely, and you see the same dashboard we do.

Where first machines usually go

  • Office towersStaff snacks and drinks paid by QRIS.
  • CampusesStudents paying by wallet.
  • Hospitals24/7 convenience.
  • Transit (KRL, MRT)Commuters in Greater Jakarta.

This is a planning guide, not legal or tax advice. Rules and rates change, so confirm current requirements with the authority named before you launch. Which payment methods a machine accepts depends on the payment terminal and gateway chosen for your sites.

FAQ

Vending machines for hospitals: common questions

Questions hospital and clinic teams ask before a rollout.

What can a hospital vending machine sell?
Most healthcare programmes focus on packaged snacks, bottled water, ready-to-drink beverages and selected hygiene essentials approved by the facility. The range should follow site policy.
Why do hospitals need 24/7 vending?
Hospitals run around the clock. Families, overnight visitors and shift teams still need food and drink when cafeterias and nearby shops are closed.
Do vending machines suit clinics too?
Yes. Clinics and diagnostic centres with regular waiting times can improve the visitor experience with quick access to drinks, snacks and approved essentials.
Can healthcare machines carry hygiene or pharmacy-adjacent items?
Packaged hygiene essentials can be included when the facility approves them. Anything pharmacy-adjacent must be reviewed under internal policy and local regulations first.
How are hospital vending machines maintained?
A reliable programme combines planned refills, a clear service owner and live machine status, so issues are fixed before patients or visitors notice them.
Which payments should a healthcare machine accept?
Cashless is usually best in care environments: contactless cards, mobile wallets and QR payments keep checkout quick and hygienic.