Retail and Malls

Smart vending solutions built for real-world operations.

Our clients

Organisations whose sites host Wendor machines

  • Amul
  • Apollo Hospitals
  • Coca-Cola
  • IIM Calcutta
  • JioHotstar
  • Johnnie Walker
  • Nestle
  • Oberoi
  • Tata Motors
  • Unilever

Retail challenge

Mall purchase intent is easy to lose.

Shoppers buy on the move: on the way to the cinema, between anchor stores or while waiting. If the option is too far or too slow, the impulse is gone.

Weak capture in walkways

  • Busy zones with no compact offer where demand appears.
  • Short-lived intent fades if buying feels inconvenient.
  • Premium destinations reject cluttered or off-brand retail.

Wendor mall retail layer

  • Impulse products placed where people actually walk by.
  • Cashless checkout and presentation that suit premium malls.
  • Stock discipline for always-on public visibility.
Wendor Galaxy vending machine for premium malls

Why Wendor fits retail destinations

Merchandising and checkout in one flow.

Compact self-service retail, not a fallback snack machine, with strong presentation and operator visibility.

  1. Intentional product presentation

    In a mall, the machine must look commercially credible from a distance and be easy to shop in seconds.

  2. Brand-forward surfaces

    Room for brand visibility, campaign storytelling and a polished product encounter in public space.

    • Stronger than a generic snack box in a premium destination.
    • Space for activation-style retail moments.
  3. Cashless reliability and retail visibility

    Always stocked, sale-ready and in line with how shoppers pay today.

Smart capabilities

Features for mall retail zones.

  1. Impulse-friendly flow

    Impulse-friendly flow

    Cashless checkout that keeps the basket moving.

  2. Brand-forward surfaces

    Brand-forward surfaces

    Presentation that fits premium retail corridors.

  3. Category flexibility

    Category flexibility

    Accessories, snacks, drinks and trial products.

  4. Retail visibility

    Retail visibility

    Stock discipline for public-facing mall spaces.

Deployments

Mall vending in action.

Corridor, atrium and cinema-side placements for impulse and convenience.

Mall vending deployment 1
Mall vending deployment 2
Mall vending deployment 3
Mall vending deployment 4

Capture impulse demand, extend convenience beyond staffed counters and create brand-forward moments for accessories, snacks and quick essentials.

Vending in Nepal

Running vending machines in Nepal

In Nepal, QR payments have overtaken cards for everyday purchases, so a machine that can’t take eSewa, Khalti or Fonepay misses most buyers. Machines come in from India, so landed cost and customs clearance are part of every plan.

How people pay in Nepal

Scan-to-pay is how Nepal pays in shops, and the same habit works at a machine.

Fonepay QR
The interoperable QR used by most Nepali bank apps.
eSewa and Khalti
The two largest digital wallets.
Cards
Visa and Mastercard for hotels, airports and visitors.

Licences and rules

Company and tax registration
Register the business with the Office of the Company Registrar and get a PAN/VAT number from the Inland Revenue Department.
Food quality
Packaged food must meet the Department of Food Technology and Quality Control’s labelling and quality standards.
VAT
VAT is 13% once you are registered.
Customs
Machines imported from India clear Nepali customs; plan duty and clearance time into the budget.

Pricing and tax

A broad planning range is NPR 2,00,000 to NPR 10,00,000 per machine, depending on type, cooling and payment hardware.

  • Landed cost = machine price + freight from India + customs duty + 13% VAT.
  • Shipping by road from India keeps lead times shorter than sea freight from further away.
  • Starting with one or two machines in Kathmandu Valley is the usual pilot.

On the ground

Power
230 V, 50 Hz. Load-shedding is rare now, but surge protection is still recommended.
Altitude and cold
Ambient machines suit most sites; chilled units need less cooling for much of the year outside the Terai.
How we support the rollout
Our international team scopes the project with you, and every machine reports stock, sales and faults in real time. Most issues are diagnosed remotely, and you see the same dashboard we do.

Where first machines usually go

  • Hospitals and clinicsVisitors and staff at all hours.
  • Colleges and hostelsStudents paying by QR.
  • Offices and banksStaff snacks and drinks.
  • Airports and bus terminalsTravellers and tourists.

This is a planning guide, not legal or tax advice. Rules and rates change, so confirm current requirements with the authority named before you launch. Which payment methods a machine accepts depends on the payment terminal and gateway chosen for your sites.

FAQ

Vending machines for malls and retail: common questions

Questions that come up when self-service retail is planned for premium destinations.

What products work best in mall vending machines?
Compact, impulse-led products: drinks, snacks, phone accessories, travel basics, hygiene essentials and brand or trial products. Match the range to each zone of the mall.
Can vending machines support branded retail experiences?
Yes, when the machine is treated as part of the brand experience. In malls, branding, presentation and placement matter as much as the hardware.
Where should a mall vending machine go?
Busy walkways with real dwell time: corridors, cinema approaches, atriums, exits and car-park links. The best spot is where shoppers already pause.
Do retail centres benefit from after-hours vending?
Yes, in zones that stay busy after some counters close. Mixed-use sites, cinema traffic and late exits all support self-service.
How do refills work in a mall?
Mall machines need a disciplined service rhythm so they always look polished and in stock, not just refilled when empty.